Manual/FAQ/Your Prezi Account/Payments & Invoices

Refund Policy

David Malpass
posted this on December 12, 2011 20:32

Trial Period

Prezi offers a 30 day trial period for each purchased license type. You can cancel your subscription at any time during these first thirty days without being charged.

Refund Policy

If you do not cancel within the first thirty days, you will be charged for the Prezi license you previously selected. If you feel that you have been inappropriately charged and would like to speak to someone, please visit the Prezi support page and select 'Submit a new help request’. This will create a support request and a member of our support team will contact you shortly after.

*Please note that you will need to be logged in to your Prezi account in order to submit a help request.

 
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